VERY IMPORTANT - Part 1:

Even if you have ordered from us before, it does not mean that you have automatically created an account with us.

If you request a new password and it doesn't work, then you don't have an account with us! You need to create an account!

You can request a new password at any time if you have forgotten the current one. Or you can create an account.

Log in or forget your password: https://hs-activa.com/account/login

Create account: https://hs-activa.com/account/register

VERY IMPORTANT - Part 2:

You can order from us at any time, even without an active account ! You don't necessarily need an active account!

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Do you definitely have an account with us and just forgot the password? Then just click on “ Did you forget your password? ”

Just visit this page: https://hs-activa.com/account/login

If you request a new password and get the following error message " No account found with this email .", then you do n't have an account with us! You have to create an account ! See next step.

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Just visit this page: https://hs-activa.com/account/login

Just click on “ Create Account ”